Terms of service

Last Updated: November 13, 2026

Welcome to Altorwear. These Terms of Service govern your access to and use of our website, https://www.altorwear.com, including any purchases, services, and content available through our online store.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, please do not use our website or services.

1. About Altorwear

Altorwear is an online retail store specializing in men's jackets and outerwear, including casual jackets, hooded jackets, moto-inspired styles, and selected extended-size options.

Store Name: Altorwear
Website: https://www.altorwear.com
Email: support@altorwear.com
Phone: +1 408-389-5276
Business Address: 4318 Kraft Ave, Studio City, CA 91604, USA

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide during checkout is accurate and complete.

  • You will use our website for lawful purposes only.

3. Products and Product Information

We make reasonable efforts to display our products accurately, including descriptions, images, colors, sizes, materials, and prices.

Please note:

  • Product colors may vary slightly depending on your screen and device settings.

  • Product measurements and sizing information are provided to help customers choose an appropriate fit.

  • Customers should review product specifications and size charts before placing an order.

  • Product availability may change without prior notice.

  • We reserve the right to correct product listing errors or inaccuracies.

If a product listing contains a significant error, we may contact you to discuss the available options before fulfilling the order.

4. Pricing and Payments

All prices displayed on our website are listed in United States Dollars (USD), unless otherwise stated.

We reserve the right to update product prices, promotions, and discounts at any time.

The price applicable to your purchase is the price displayed at checkout when you place your order.

Payment must be successfully authorized before an order can be processed.

Available payment methods will be displayed during checkout.

Applicable taxes and shipping charges, if any, will be shown during checkout before you complete your purchase.

5. Orders and Order Acceptance

When you place an order through Altorwear, you are submitting a purchase request.

After submitting your order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to cancel or decline an order where reasonably necessary, including situations involving:

  • Product availability issues.

  • Pricing or listing errors.

  • Suspected fraudulent transactions.

  • Incorrect or incomplete order information.

  • Payment authorization failures.

  • Shipping restrictions.

If payment has already been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Shipping methods, estimated delivery times, applicable charges, and available destinations will be displayed on our website or during checkout where applicable.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, customs procedures, and other transportation disruptions.

Customers are responsible for providing accurate shipping information when placing an order.

For further details, please review our Shipping Policy.

7. Returns, Exchanges, and Refunds

We want customers to have a clear understanding of our return and refund procedures.

Returns, exchanges, and refunds are subject to our published Return Policy and Refund Policy.

Before making a purchase, customers should review the applicable policies for information about:

  • Return eligibility.

  • Return request procedures.

  • Applicable return time limits.

  • Product condition requirements.

  • Refund processing.

  • Exchange availability.

  • Non-returnable products, if applicable.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

8. Promotions and Discounts

From time to time, Altorwear may offer promotional pricing, discount codes, or special offers.

Promotional offers may be subject to specific conditions, including eligibility requirements, expiration dates, and product exclusions.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.

  • Discount codes may not be combined with other offers.

  • Promotional offers may be withdrawn or modified where permitted by law.

The specific terms of each promotion will apply.

9. Website Use and Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Submit false, misleading, or fraudulent information.

  • Copy, reproduce, distribute, or exploit website content without authorization.

  • Upload malicious code, viruses, or harmful material.

  • Use automated systems to collect website data without authorization.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

10. Intellectual Property

All website content, including but not limited to:

  • Brand names and logos.

  • Product descriptions.

  • Website graphics and images.

  • Page designs and layouts.

  • Text, visual elements, and other materials.

is owned by Altorwear, its licensors, or the respective rights holders and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or commercially use our content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently from Altorwear.

We are not responsible for the content, privacy practices, security, or terms of third-party websites.

Your use of third-party services is subject to their respective terms and policies.

12. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and shared when you browse our website or place an order.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" and "as provided" basis.

We do not guarantee that:

  • Our website will always be available without interruption.

  • The website will be free from all errors or technical issues.

  • Every product will meet individual preferences or expectations.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Altorwear shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our liability for direct damages shall be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Altorwear and its authorized representatives from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website or violation of these Terms.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of our website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by law.

17. Governing Law

These Terms shall be interpreted in accordance with applicable laws of the United States and the State of California, without regard to conflict-of-law principles, subject to any mandatory consumer protection laws that apply to your purchase.

Any disputes shall be handled by courts with appropriate jurisdiction, subject to applicable consumer rights and legal requirements.

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, together with our applicable store policies, constitute the agreement governing your use of the Altorwear website, subject to any additional terms presented during checkout or in connection with specific services.

20. Contact Information

If you have questions about these Terms of Service, please contact us.

Altorwear

Website: https://www.altorwear.com

Email: support@altorwear.com

Phone: +1 408-389-5276

Business Address:
4318 Kraft Ave, Studio City, CA 91604, USA

Support Hours: 9:00 AM – 5:00 PM

Altorwear – Modern Style. Everyday Confidence.